Pauline's Feedback on 4-Day China Tour

The trip was good and we really liked our Hotel. Ming was an excellent tour guide and very kind and caring to the clients. The bus used that day was outdated and old. Henry who picked us up from the airport was lovely and his truck was able to fit In all our luggage. He was so nice and caring also.The trip to Landau Island was great in content.However, no provisions were made for People with handicaps and there was a lot of walking. Perhaps you could let the monastery know that a small shuttle cart should be provided for people in need. I would not have taken the trip if I had known but I am so glad that I did because it wasso beautiful. The guide did not take any notice of the people with canes and mobility problems. Often we would miss part of what he was explaining because we had not reached the destination yet. If the other passengers did not help us to get onto boats and cable cars we would not have managed. However, in all I really enjoyed what you arranged and I will use your services again. Could you please send me a separate receipt for what I paid, as I need it for tax purposes?
Client: Ask Pauline about her/his experience Age: Unknown Nationality: Canada
Tour Date: November 4, 2015 - November 7, 2015  
FeedBack Date: November 17, 2015

Hi Cecilia,

The trip was good and we really liked our Hotel. Ming was an excellent tour guide and very kind and caring to the clients.

The bus used that day was outdated and old. Henry who picked us up from the airport was lovely and his truck was able to fit In all our luggage. He was so nice and caring also.The trip to Landau Island was great in content.However, no provisions were made for People with handicaps and there was a lot of walking. Perhaps you could let the monastery know that a small shuttle cart should be provided for people in need.

I would not have taken the trip if I had known but I am so glad that I did because it wasso beautiful. The guide did not take any notice of the people with canes and mobility problems. Often we would miss part of what he was explaining because we had not reached the destination yet.

If the other passengers did not help us to get onto boats and cable cars we would not have managed. However, in all I really enjoyed what you arranged and I will use your services again. Could you please send me a separate receipt for what I paid, as I need it for tax purposes?



Thank you for your most professional preparation of our trip.

I hope this feedback is helpful for you and your team.

Thank you