Richard's Feedback on 18-Day China Tour
|Client: Richard||Age: Unknown||Nationality: Sweden|
|Tour Date: August 31, 2013 - September 17, 2013|
|FeedBack Date: November 8, 2012|
Dear Mr. Zhao,
We now have the Confirmation Letter for our private tour of China in August-September, 2013 and I am writing to you to commend the work of Ms. Ruby Zhao, our Travel Advisor. My wife and I had put together our own trip itinerary for the time available to us, which contained visits to the sites of our interest and Ms. Ruby Zhao has tirelessly worked with us to make our trip a reality. Her response was fast and efficient and we trust that our experience during our stay in China would match our favorable opinion about China Highlights built to a large extend by Ms. Ruby Zhao's performance.
With kind regards,
We have thoroughly enjoyed our trip to China and returned home greatly impressed by what we have seen and experienced. You have all the reasons to be proud of your country and the achievements of the past 30 years. There are no doubts in our minds that your company's first class assistance in the implementation of our demanding itinerary was essential to the on the ground realization of our itinerary as well as greatly contributed to our overwhelmingly positive trip experience. Your guides were very good to excellent and the same applies to the drivers, as you can read from our assessments.
We would like to single out Avan, our guide in Guilin, who in all aspects of his work, knowledge, enthusiasm and interaction with us deserved our 5+ rating. We gave the same 5+ rating to our driver for the last three days, particularly for his driving skills. Unfortunately, we have forgotten his name.
Once again, thank you and your colleagues for an excellent work.