Odd's Feedback on 17-Day China Tour

We were very pleased by your – and the guides – performance! I have already recommended you to a friend travelling to China, but that was on only a few days’ notice so I am not sure if he contacted you.
Client: Age: Unknown Nationality: Norway
Tour Date: September 6, 2013 - September 22, 2013  
FeedBack Date: October 11, 2013

Hi Elaine

After 3 different attempts to come the China, I will be arriving on the 10th of October 13,.. Yea ! I appreciated the very professional support from Ruby throughout this process. I used the word process because I had to cancel twice, so I was concerned that I would not get professional service on the 3rd attempt. I was wrong, Ruby was helpful, provide insights about China, professional, and prompt with all of her efforts on my behalf. I feel Chinahighlights have an excellent employee. Thanks for having her handle my account.

Jim Shupenis