Explore the solid proof of our top-rated service. Here, you'll find unfiltered feedback from satisfied clients on various trusted platforms, clearly showing how our personalized service turns each customer's journey into beautiful memories.
Discover real reviews of Highlights Travel Family's best-rated service across trusted platforms.
Chengdu is a beatiful city with kind hearted people,especially when you get super tour guides like Helen and Evan.Guiding 18 members of a big family is not easy, but they managed to make our tour is very enjoyable and giva us good memory.
MoreJason was our private guide in Chengdu. As a well experienced tour guide and resident of Chengdu, he knew his way around the Panda Center. This maximized our experience there. He also gave very good food recommendations and walked us through the city’s oldest park and one of the food markets. We were able to see a lot in the short time we spent in Chengdu thanks to Jason’s knowledge of the city.
MoreAlthough our train is cancelled, and we have to go back to Chengdu half day earlier, Mary managed to solve the problem by suggesting us to take a chatered bus instead of public bus is the scenic area. So the plan for 3 days tour can be done in 2 days. She is a top rated guide.
MoreWe had so much fun in Chengdu at the Panda Breeding Center. Our guide, Jason, ensured we arrived early enough so we had the best chance to see the pandas. They were great to see in this beautiful facility. We also got excellent views of the giant Buddha of Leshan. Our adventure didn’t end there. We visited the Jinli old Street and various temples even having a hot pot lunch at one of the temples. The Tibet Hotel was absolutely gorgeous! All in all a great trip with a great guide.
MoreWe had a beautiful day in Chengdu with our guide Sandy. Sandy accompanied us to live an exciting experience as volunteers in the Research base center of Giant Panda. The volunteer experience is incredible.
MoreOur guide Fifi was responsive to our requests and helped us with finding the best food and activities after our official tours. We walked so much and enjoyed every minute of our time.
MorePasamos una experiencia increíble en Chengdu y Leshan junto a nuestro excelente guía Pablo, muy simpático y conocedor experto de su ciudad. él nos ayudó a experimentar la cultura y comida típica auténtica de Sichuan! Probamos hot pot, bobo chicken y muchos bocadillos súper interesantes y deliciosos! No se los pierdan si van a Chengdú.
MoreHe was excellent , fantastic commentator from the first contact .Extremely knowledgeable about history, culture , traditions. Very kind , well organised, helpful .
MoreOur guides name was Helen/ Fang Fang and she was excellent! We would not have had as much stress free fun without her help and energy.
MoreJason, our tour guide, was the best. We wanted a relaxing tour of Chengdu and that's exactly what he did for us.
MoreWhat a fantastic introduction to Chengdu by our wonderful guide Helen!
MoreOur China Highlight guide. Michael, was attentive, thoughtful and knowledgeable. He narrated many interesting historical events about Chengdu while touring around the city and having afternoon tea with us. He was thoughtful to provide us with snacks during long hikes at Leshan or walks around the city.
MoreOur tour guide Helen, was excellent, she was very kind, professional and passionate for her work and she also loves Pandas! She will take you to take the best panda photos and to know more about Chengdu city. Our tour was great, she took us to all our destinations always with the best spots: Temples, pagodas, famous streets, theaters, pandas...you name it! Everything was great.
MoreThe tour included taking up the role as panda keeper as well as just observing these amazing animals. Our guide Jayson organised everything perfectly, so we had really great time during our visit.
MoreOur tour guide Helen was amazing! I learned so much about the city, the care of the pandas in the Dujiangyan Panda Park, the local market and Sichuan food (we had a cooking lesson from a professional chef), and the local tea house culture! Helen is very knowledgeable and willing to share what she knows. She accommodated all our needs and looked after us very well. She’s the best! Ask for Helen for your tour! And her English is superb!
MoreWe got a very professional and helpful tour guide name Helen.SShe is very friendly caring. We very happy with the service
MoreHelen our guide explained that there was much more to Chengdu than just pandas and she was right. Her knowledge was excellent and made our trips to the museum and Buddhist temple real learning experiences. Her outgoing personality and determination for us to have a good time ensured that we were never bored.
MoreHelen told us on arrival, there’s more to Chengdu than Pandas, and she was absolutely right. We did enjoy the Pandas , and I have to say especially the red Pandas , also the museum was a great insight into Chinas long and rich past.
MoreWe had a great time in Chengdo our guide Helen was excellent with explaining everything and ensuring we enjoyed our visit.
MoreWe really enjoyed our tour with Mary around Jiuzhaigou Nature Reserve, she was very informative, kind and helpful!
MoreJason and Mr. Wu, our driver, ensured a terrific 3 day packed itinerary, with flexibility, where necessary, and ability to resolve any issue that arose, due to Jason's extensive knowledge and relationships with the panda bases. Jason was a fantastic guide at Wolong, Bifengxia (including our panda volunteer experience) and Chengdu bases, sharing his knowledge about pandas, and also insights about the operation of the conservation efforts.
MoreWe made a private tour through South China in January 2024. Altogether Chengdu was the highlight. We had an incredible day at Emeishan. In Chengdu our guidewas Helen. She was the diamond of all. Speaking fluently English, full of interesting stories, laughing and talking all the time. We missed her the rest of our tour. We highly recommend to go to Chengdu for 3 days when visiting China, especially with Helen.
MoreOur day volunteering at the Panda Base was truly unforgettable. Helen, our guide, provided us with invaluable insights about Chengdu and the pandas, enriching our tour with her knowledge and expertise. We're grateful to Helen for accompanying us throughout the day and showcasing the highlights of China.
MoreAll Destinations' Feedbacks
Our Awards
2023 Traveler's Choice -Awarded by Tripadvisor
|
2022 Traveler's Choice -Awarded by Tripadvisor
|
2021 Traveler's Choice -Awarded by Tripadvisor
|
2015-2019 Certificate of Excellence -Awarded by Tripadvisor
|
Top 10 Inbound Travel Agency of 2019 -Awarded by China Association Travel Service
|
Travelers' Choice
- China Highlights Beijing Awarded Travelers' Choice 2023 by TripAdvisor
- China Highlights Yunnan Awarded Travelers' Choice 2023 by TripAdvisor
- China Highlights Guilin Awarded Travelers' Choice 2023 by TripAdvisor
- China Highlights Xi'an Awarded Travelers' Choice 2022 by TripAdvisor
- China Highlights Guilin Awarded Travelers' Choice 2022 by TripAdvisor
- China Highlights Guilin Awarded Travelers' Choice 2021 by TripAdvisor
Certificate of Excellence
- China Highlights Beijing Awarded Certificate of Excellence 2019 by TripAdvisor
- China Highlights Guilin Awarded Certificate of Excellence 2019 by TripAdvisor
- China Highlights Beijing Awarded Certificate of Excellence 2018 by TripAdvisor
- China Highlights Guilin Awarded Certificate of Excellence 2018 by TripAdvisor
- China Highlights Zhangjiajie Awarded Certificate of Excellence 2017 by TripAdvisor
- China Highlights Guilin Awarded Certificate of Excellence 2017 by TripAdvisor
- China Highlights Shanghai Awarded Certificate of Excellence 2016 by TripAdvisor
- China Highlights Beijing Awarded Certificate of Excellence 2015 by TripAdvisor
- China Highlights Guilin Awarded Certificate of Excellence 2015 by TripAdvisor
- Certificate of Excellence for the year of 2012 from TripAdvisor