Partner Care Team - We Care About You!

Caring for Your Customers in China

Partner Care Team of China Highlights was founded in 2001. We own an international network with more than 200 cooperated agencies, branches, sub-branch offices across the world to provide travel service within and around China.

Meet The Team

Carol Guan has been in the travel industry for 13 years.  She initially worked as an English tour guide for 8 years, and has traveled to most parts of China.

Married with two adorable daughters, traveling continues to be a part of her life with her family.  She has discovered interesting ideas and products for families with children that want to explore this vast land.  No doubt with her experience and friendly attitude, she can help your clients to discover China in a very family-orientated, professional and fun way.

Robert was an enthusiastic and energetic photographer who loved to travel before joining the tourism industry. Even now, he continues to share this passion by helping to consult on photography, hiking, and cycling tours. Robert has also worked with experienced photographers that travel round the world and continues to keep in touch with dozens of them today. His adventurous spirit and dedication to help others capture the heart and essence of this country, has won him respect from many.

Alice, a local Guilinese enjoys the pace and lifestyle of her home in Guilin.

Due to her love for travel, she now works at China Highlights as one of the travel advisors. She specializes and networks with other travel agencies, giving her customers a pleasant and memorable trip.  As a destination expert, Alice understands the travel requirements of tourists from English speaking countries.

Sunny joined China Highlights after graduating from college since 2005, majoring in English.  She initially worked with the FIT clients, providing customized tours before being assigned to work with travel agencies. 

Sunny has traveled throughout China, leaving footprints across the landscape.  With her rich experience, attention to details and friendly personality, makes her a great asset to the team.

Why Did They Make Me Happy?

I want to take this opportunity to tell you about my experience over the last 12 months in working with one of your Travel Advisors, Ms. Carol Guan.

I don't have to tell you, however, that our 'wonderful' trip didn't just happen by itself.  I know the hours and the details that go in to the planning - so that the execution of those plans is without fault, and Carol Guan made it happen for us.  I found Carol to be extremely professional, knowledgeable, flexible, and friendly. view more »

Why Choose Us
  • Money Back Guarantee
  • Top Flexibility
  • 24/7 Care
  • Cool Unique Products
  • Quality, Integrity and Honesty
Case Study

During the last 15 years, we served 5000+ satisfied customers, including blind group, disabled group, students group, and boomers. Here are some cases, would like to know more, hit me!

Blind Group's Beijing, Xi'an Guilin and Shanghai Tour
  • From: United Kingdom
  • Time: on Jul. 23, 2013
  • Arranged by Robert
Indian Students group's Beijing tour
  • From: India
  • Time: on Mar. 20, 2013
  • Arranged by Alice
Tony and His wife's Shanghai, Suzhou, Chengdu and Beijing Tour
  • From: Canada
  • Time: on Feb. 22, 2013
  • Arranged by Alice

Cooperative Partners




How Can You Help Me?

2 ways to maximize the benefits to you:
1. We provide all China land content at net prices and you mark to sell. We act as a supplier and booking office in China for you.

2. You refer clients to us and we pay you commission. We will contact the clients for tour arrangement, booking and payment. It is worry free for you.

Where next?
8-Day Essence of China Tour Beijing - Xi'an - Shanghai view more
11-Day China Relaxation Tour Beijing - Xi'an - Chongqing - Yangtze - Shanghai view more
11-Day China Dreams Tour Beijing - Xi'an - Guilin - Yangshuo - Shanghai view more
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