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Ticket availability updated every second, directly synchronized with China Rail
Easy-to-use interface and instant issue: 3 mins booking and 3 mins getting (GMT+8, 07:00–23:00)
Accept foreign credit cards, Paypal, Alipay, and Wechat payments. Payment safety verified by 4 authorities
Our English-speaking train advisers are always here to help you via email and calls. (GMT+8, 08:00–23:00, 24/7)
This app has saved my ass so many times. The app is easy to use easy to pay and most of all has the best English speaking service. Super friendly and always willing to help. Especially if you live in China you probably know how rude and how bad the train-station staff can be. With this app you can walk around them. In my top 10 China apps
by Yourick.Gilde (Holland), IOS
Me and my husband travelled around China for two months and this app along with the staff were a complete life saver. The app clearly sets out train times, ticket availability, journey length and cost. You submit tickets to be booked and have the option to provide a ‘plan b’ if the tickets aren’t available. Staff will get in touch with you if there are any problems getting the correct tickets and will walk you through all the alternative options - do give them your phone number so that they can ring you! They were so helpful during the busy Chinese New Year period when we were struggling to find tickets. If tickets are available, they will usually book them for you within minutes. With their confirmation email, they provide enormously helpful PDFs setting out useful phrases, station layout, what to do if you miss your train, how early to arrive, etc etc. I honestly have nothing bad to say about the app / staff - thank you!!
by Budgie93 (Britain), IOS
Not speaking Chinese in China makes many basic activities a chore. This English app makes booking train tickets very easy and I use it for all my journeys. The app gives you live availability for different categories of seats on scheduled trains and let’s you submit a reservation request with payment for the ticket and booking fee. The actual reservation is made by the agency off line and your reservation code then later appears in the app when the booking is done. I’ve always picked my tickets up in person at Shenzhen Bei station. Should note that foreigners cannot use the pre-pay ticket machines at stations so you have to queue at the ticket office. There are lots of FAQ tips in the app to help you navigate Chinese trains (which are modern and excellent). This app is a very useful service for foreigners in China.
by richn4 (Britain), IOS
I had an amazing experience!! Although China is a huge country, I found the team so professional by giving a real one on one support, especially Virginia Fu , train booking advisor.
by Haim Cohen, Android
Reliable Service Booked train ticket online (on website). Good service with full instructions regarding ticket collection to train boarding. AND Thumb up for China Railway. Got refund of cancelled tickets.
by Lalit Panchal, Android