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China Train Ticket Booking Policy

Please read the following booking policies carefully. Placing a booking implies that you have read our policies and accepted them.

Reservations

Prices

Children’s Tickets

Payment

Ticket Collection

Ticket Delivery

Changes

Cancellation

Hong Kong High-Speed Train Ticket Booking Policy

Due to the difference of China Railway and Hong Kong Railway ticketing systems, high-speed trains to and from Hong Kong will have different ticket change/cancellation policies:

Changes

Cancellations

International Train Booking Policy

Ordinary trains to and from Hong Kong, including Guangzhou – Hong Kong Through Train and overnight trains to Beijing and Shanghai, are regarded as international trains.

Reservations

Changes and Cancellations

Disclaimer

Privacy Statement

China Highlights pays great attention to protecting your personal information and privacy. In order to provide a better service, we collect personal information with your consent, including names, ID document numbers, telephone numbers, email addresses, addresses in China, and other travel information.

We will not disclose such personal information to any third party. You have the right to require us at any time to delete your personal information.